Privacy Notice

Last modified: Jun 23, 2026

1. Introduction.

ClinNEXUS, Inc. (“ClinNEXUS” or “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Notice.

This Privacy Notice (our “Privacy Notice”) describes the types of information we may collect, use, maintain, protect, disclose, or otherwise process about you when you visit clinnexus.com (the “Website”) and our practices for collecting, using, maintaining, protecting, disclosing, or otherwise processing that information.

It does not apply to information collected by:

us offline or through any other means, including on any other website operated by ClinNEXUS or any third-party;
us or any of our affiliates or subsidiaries related to your or any other individual’s employment or potential employment with us; or
any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

2. When Does Our Privacy Notice Apply?

This Privacy Notice applies to Personal Data we collect from you when you visit our Website and in email, text, and other electronic messages between you and our Website.

3. When Does Our Privacy Notice Not Apply?

This Privacy Notice does not apply to information collected by any other website operated either by us or by a third party unless the website is listed above or links to this Privacy Notice. It also does not apply to any website that we may provide a link to or that is accessible from our Website.

ClinNEXUS is a business-to-business healthcare care coordination services company. Our core patient care coordination activities are conducted through secure, internal systems and not through the Website. All information collected and stored by us as part of these activities or added through these sources is considered Protected Health Information (“PHI“) and/or medical information and is governed by applicable state and federal laws that apply to that information, for example the Health Insurance Portability and Accountability Act (“HIPAA”). To the extent we collect, use, maintain, or disclose information in connection with those services on behalf of, or under business associate agreements with, health plans, health care providers, health information exchanges, and other covered entities, that information is governed by HIPAA and the applicable covered entity’s notice of privacy practices, and not by this Privacy Notice. We will not use or disclose information collected as part of those services or from your provider for advertising or marketing except as otherwise permitted by HIPAA and other applicable law. We will not sell any PHI in violation of HIPAA.

4. Information We Collect About You and How We Collect It.

Throughout this Privacy Notice, the term “Personal Data” means any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device. However, Personal Data does not include any deidentified or aggregated information.

Generally

We collect Personal Data from various sources, including:

directly from you when you provide it to us;
automatically as you navigate through or otherwise use the Website; and
information that we create about you as you use our Website.

Information You Provide to Us

We may collect the following types of Personal Data directly from you when you access or use our Website: real name or alias and work email address. In addition, we also collect other types of information that you may provide when you fill out a form or through your correspondence with us.

The Personal Data we collect on or through our Website includes:

information that you provide by filling in the Contact Us form on our Website; and
if you contact us, records and copies of your correspondence.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain Personal Data about your interaction with our Website, including information about your equipment, browsing actions, and patterns. This includes:

details of your visits to, and use of, our Website. This includes: browsing history, traffic data, referring/exit pages, date and time of your visit to our Website, error information, clickstream data, and other communication data and the resources that you access, use, or otherwise interact with on or through the Website; and
information about your computing device and internet connection, i.e., your IP address, operating system, device make and model, and browser type.

The information we collect automatically may include Personal Data, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

estimate our audience size and usage patterns;
record your activities on our Websites for analytics and debugging purposes; and
recognize you when you return to our Website.

Details about the automated data collection technologies and the specific cookies that we use can be found by clicking the cookie link on our Website and reviewing the specific cookies listed under each category of cookies.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. We only place non-essential cookies on your device with your consent. You may withdraw or change your consent at any time by clicking the cookie link on our Website and opting out of nonessential cookies. Our Website may use both session cookies and persistent cookies:
- Session Cookies. Each time you access the Website, a session cookie containing an encrypted, unique identifier is placed on your device. These session cookies allow us to uniquely identify you when you use the Website. Session cookies are removed when you logout or close your browser window to the Website.
- Persistent Cookies. Persistent cookies that may contain a unique identifier are placed on your device when you access the Website. These cookies are used to track aggregate and statistical information about user activity and maintain your preferences. The amount of time these cookies remain on your device may vary, depending on the cookie.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Website. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu. More information about our use of specific cookies and how long they remain on your device can be found in our Cookie Policy or by clicking the cookie link on our Website and reviewing the specific cookies listed under each category of cookies.

BY CONTINUING TO ALLOW COOKIES (SEE YOUR CHOICES FOR HOW WE USE AND DISCLOSE YOUR INFORMATION), YOU HEREBY CONSENT TO OUR RECORDING AND DISCLOSURE TO THIRD-PARTY COOKIE PROVIDERS OF YOUR USE OF THE WEBSITE OR OTHER COMMUNICATIONS YOU MAY HAVE WITH OUR WEBSITE.

Information We Create About You

We may also create certain information about you. When we associate this information with other Personal Data about you, we consider this information to be Personal Data. This information is limited to unique identifiers.

5. How We Use Your Information.

We use information that we collect about you or that you provide to us, including any Personal Data:

to support, develop, troubleshoot, and debug our Website, products, and services;
to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;
to help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business;
for internal testing, research, analysis, and product development, including to develop and improve our Website, and to develop, improve, or demonstrate our products and services;
for detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
for debugging to identify and repair errors that impair existing intended functionality;
in any other way we may describe when you provide the information;
to fulfill any other purpose for which we have collected it; and
for any other purpose with your consent.

We may further anonymize or aggregate your Personal Data in accordance with applicable law such that it can no longer reasonably be used to identify you and use it without restriction.

6. Disclosure of Your Personal Data.

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Notice. We do not share, sell, rent, or otherwise disclose your mobile phone number or your consent to receive SMS or text messages to any third party, affiliate, or partner for their marketing or promotional purposes. However, we may disclose anonymized or aggregated information about our users, and information that does not reasonably identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this Privacy Notice:

to our subsidiaries and affiliates;
to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. These entities provide IT and infrastructure support services;
to a potential or actual buyer or other successor in the event of a planned or actual merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ClinNEXUS Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by ClinNEXUS Inc. about our Website’s users is among the assets transferred;
to fulfill the purpose for which you provide it;
for any other purpose disclosed by us when you provide the information;
with your consent.

We may also disclose your Personal Data:

to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to enforce or apply our Terms of Use; and
if we believe disclosure is necessary or appropriate to protect the rights, pr#operty, or safety of ClinNEXUS Inc., our customers, or others.

7. SMS Messaging.

ClinNEXUS sends recurring care coordination SMS messages through its proprietary platform and not through the Website. The following applies to our SMS messaging program:

With your consent, we collect your mobile phone number and any other information you choose to provide. We may also collect the date, time, and content of your messages. We use this information specifically to communicate with you regarding the programs you have joined. This information will NOT be shared with third parties for marketing or promotional purposes.

By providing your mobile telephone number and opting in to receive text messages from ClinNEXUS, you consent to receive recurring SMS and MMS messages from ClinNEXUS related to the care coordination programs in which you are enrolled. Your consent to receive text messages is not a condition of receiving any goods or services from ClinNEXUS. Message frequency may vary. Message and data rates may apply. You can opt out of receiving text messages at any time by replying STOP to any message you receive from us, and you can get more help by replying HELP.

See our Terms of Use for more information about our SMS Messaging program.

8. Choices About How We Use and Disclose Your Information.

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Data we have collected about you. We have created mechanisms to provide you with control over your Personal Data:

Tracking Technologies. You may disable non-essential cookies and similar tracking technologies through our cookie consent manager, which you may access by clicking the cookie link on the bottom of any page of our Website and disabling our use of analytics cookies and similar technologies[4.1]. You may also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent; however, if you disable or refuse cookies in this manner, please note that some parts of our Website may then be inaccessible or not function properly.
Text Messages (SMS/MMS). If you have opted in to receive text messages from ClinNEXUS and wish to opt out, you may do so at any time by replying STOP to any text message you receive from us. After you opt out, you will no longer receive text messages from ClinNEXUS unless you subsequently re-enroll. For assistance, reply HELP to any text message you receive from us or contact us using the Contact Information below. Message and data rates may apply.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its website (www.aboutads.info).

9. Accessing, Correcting, and Deleting Your Personal Data.

You may contact us using the Contact Information below to request access to, correct or delete any Personal Data that we have collected about you. Before fulfilling your request, we may need to verify your identity and confirm that the Personal Data relates to you. We may not accommodate a request to change or delete your Personal Data if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.

If you have any questions about obtaining copies or the retention of your Personal Data, please contact us using the Contact Information below.

10. Children Under the Age of 18.

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect Personal Data directly from children under 18 without verifiable parental or legal guardian consent. If you are under 18, do not use or provide any information on our Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 18 without verification of parental or legal guardian consent, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us using the Contact Information below.

11. Your California Privacy Rights.

If you are a resident of California, you have the additional rights described in the California Privacy Addendum.

12. Do Not Track Signals

Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such a signal is broadcast or received by us.

13. Data Security.

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we have implemented measures to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on the Website.

14. Changes to Our Privacy Notice.

We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page. The date this Privacy Notice was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Notice to check for any changes.

Your continued use of our Website following the posting of changes constitutes your acceptance to such changes.

15. Contact Information.

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice or the ways in which we collect and use your Personal Data described in this Privacy Notice, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below or through the Contact Us form on our Website.

ClinNEXUS
527 W. 7th Street
Suite 912
Los Angeles, CA 90014